Expected System Latency

Incident Report for Lodasoft

Resolved

This incident has been resolved.
Posted Mar 28, 2025 - 10:59 PDT

Monitoring

Updates have been made to address system latency and overall slowness.
Our team is actively monitoring throughout the rest of the day (3/27).
Posted Mar 27, 2025 - 08:38 PDT

Update

Continued intermittent slowness expected.
On-going maintenance for the remainder of 3/26.

Next expected update: 8:00AM PST
Posted Mar 26, 2025 - 19:39 PDT

Update

Continued intermittent slowness expected.
On-going maintenance for the remainder of 3/26.

Next expected update: 6:00PM PST
Posted Mar 26, 2025 - 13:42 PDT

Investigating

Users may experience system latency and overall slowness today.
Our team is actively working toward a resolution and will provide updates as we have them.

Next expected update: 12PM PST
Posted Mar 26, 2025 - 08:25 PDT
This incident affected: API (Lodasoft - Core API, Lodasoft - Public API) and Frontend Applications (Lodasoft - Borrower Portal, Lodasoft - Admin Portal, Lodasoft - Agent Portal).