Lodasoft System Status

All Systems Operational

About This Site

Welcome to Lodasoft's home for real-time status updates about the platform. Here you will find the most up to date details about current and past outages. If you are experiencing an issue and are not able to find the information you need on this page, please visit our Customer Support portal at http://support.lodasoft.com for additional resources or to submit a support request.

For an in-depth look at this page's features and usage, please visit https://lodasoft.atlassian.net/l/c/GL7QNEya.
For the latest cloud services provider (Microsoft Azure) status, please visit: https://azure.status.microsoft/en-us/status
For the latest ICE Mortgage Technology (Encompass) status, please visit: https://emstatuscenter.elliemae.com/

Frontend Applications Operational
90 days ago
99.99 % uptime
Today
Lodasoft - Public Website Operational
90 days ago
99.99 % uptime
Today
Lodasoft - Borrower Portal Operational
90 days ago
100.0 % uptime
Today
Lodasoft - Admin Portal Operational
90 days ago
100.0 % uptime
Today
Lodasoft - Agent Portal Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Lodasoft - Core API Operational
90 days ago
100.0 % uptime
Today
Lodasoft - Public API Operational
90 days ago
100.0 % uptime
Today
LOS Operational
90 days ago
100.0 % uptime
Today
LOS Event Sync Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
99.72 % uptime
Today
Twilio - Voice/SMS Operational
Twilio Voice, North America Operational
Twilio TwiML Operational
Twilio Conference Operational
Twilio Recording Operational
Twilio SMS Operational
Twilio MMS Operational
Twilio PHONE NUMBERS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 27, 2026

No incidents reported today.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 23:59 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 17:00 PST
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 11:19 PST
Scheduled - Lodasoft will be conducting a scheduled production release.
This will have minimal to no impact on services.
Release notes:
https://lodasoft.atlassian.net/wiki/spaces/RN/pages/1962868737/What+s+New+in+1.26.2

Jan 23, 11:18 PST
Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Resolved - This incident has been resolved.
Jan 21, 06:26 PST
Monitoring - Per ICE status page:
Encompass Web, TPO Connect, and Developer Connect APIs are currently experiencing performance issues. Users may notice slower response times when opening loans or intermittent connectivity when ordering services. Our team is engaged and are investigating this behavior.

Lodasoft will continue to monitor the situation and provide updates as available.

https://emstatuscenter.elliemae.com/

Jan 20, 10:24 PST
Jan 20, 2026
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Resolved - This incident has been resolved.
Jan 15, 20:48 PST
Monitoring - A fix has been implemented, and the system is processing through queued LOS events.
We will continue to monitor and provide updates as needed.

Jan 15, 09:58 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 08:00 PST
Investigating - Our team is actively investigating reports of delays in LOS events.
Any updates will be communicated as we have them.

Jan 15, 07:59 PST
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.