ICE Mortgage Technology Experiencing Errors and Slowness within Encompass

Incident Report for Lodasoft

Resolved

This incident has been resolved.
Posted Jan 21, 2026 - 06:26 PST

Monitoring

Per ICE status page:
Encompass Web, TPO Connect, and Developer Connect APIs are currently experiencing performance issues. Users may notice slower response times when opening loans or intermittent connectivity when ordering services. Our team is engaged and are investigating this behavior.

Lodasoft will continue to monitor the situation and provide updates as available.

https://emstatuscenter.elliemae.com/
Posted Jan 20, 2026 - 10:24 PST
This incident affected: Third-Party Services.